Contact PenPTE
Need help with your account, payment, or PTE practice access? Contact PenPTE support and we will respond as soon as possible.
Support for
- Payment questions
- Plan activation
- Account access
- Practice or mock test issues
- General questions about PenPTE
Contact details
Phone
+92 309 2666954Business address
H 968, Street 45, Phase 7, Bahria Town, Rawalpindi, Pakistan
For billing or payment inquiries, please include your order reference number and transaction ID.
PenPTE will never ask you to share your card PIN, OTP, account password, or wallet password by email, phone, WhatsApp, or the contact form.
Complaints and disputes
For complaints, payment disputes, account access issues, or refund questions, contact PenPTE by email, phone, or WhatsApp. Please include your registered email address, order reference if relevant, and a short description of the issue.
We acknowledge complaints within 2 business days and aim to resolve them within 5 business days. If an issue requires more time, we will keep the customer informed.